Support Services

Linux Server & Website Support

Hands-on Support, from Fixes to Full Management

We install software, write custom scripts, troubleshoot updates, and manage your environment—so you ship faster with fewer fires.

Optional 24/7 monitoring & alerts via Zabbix integration.
Support team

Our dashboard makes it easy to check your server’s health!!

Capabilities

What We Handle

Real-world, hands-on help for Linux servers and websites—covered end-to-end.

🧩

Software Install & Config

Web stacks, databases, caches, queues, control panels, mail, SSL, firewalls, and more.

⚙️

Custom Scripting

Bash/Python/PHP automations, provisioning scripts, scheduled jobs, data movers.

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Troubleshooting & Updates

Break/fix, patching, version upgrades, dependency conflicts, rollbacks.

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Security Hardening

SSH, firewalls, fail2ban, WAF, least privilege, auditing, malware cleanup.

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Performance & Scaling

Caching, PHP-FPM tuning, MySQL optimization, CDN, horizontal scale planning.

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Backups & DR

Snapshot + file-level strategies, verification, restore tests, RPO/RTO planning.

How We Work

Choose Your Engagement

On-Demand Support

$ — hourly / per task
Best for urgent fixes and surgical help
Rapid triage + resolution
No long-term commitment
Request Help
Popular

Managed Support

$$ — monthly retainer
Proactive updates & hardening
Zabbix monitoring & alerting
SLA response targets
Start Managed

Project Engagement

$$$ — fixed bid
Migrations / rebuilds / replatforming
Clear milestones & deliverables
Documentation & handoff
Scope a Project
Process

How We Get You From Pain → Stable

1

Intake

Quick discovery: stack, issues, access, constraints.

2

Diagnose

Logs, metrics, errors, dependencies, reproduction.

3

Fix

Patch, rollback, replace, or refactor—whatever stops the bleeding.

4

Harden

Security, updates, backups, monitoring hooks.

5

Monitor

Zabbix checks + alerts tuned for your environment.

Platforms

Where We’re Comfortable

AlmaLinux, Ubuntu, Debian, cPanel, DirectAdmin, NGINX, Apache, PHP-FPM, MySQL/MariaDB, Redis, Node.js, WordPress, Cloudflare, and more.

AlmaLinux Ubuntu NGINX Apache Redis WordPress PHP MySQL MariaDB DirectAdmin Cpanel
FAQ

Common Questions

What access do you need?

Usually SSH with sudo (temporary), panel access (cPanel/DirectAdmin), and app admin access if troubleshooting a CMS. We prefer secure, revocable credentials (unique user, MFA where possible).

Do you support WordPress sites?

Yes—core updates, plugin conflicts, theme issues, performance tuning, backups, malware cleanup, and migrations.

How fast is response time?

On retainer plans we set clear SLAs. On-demand requests are queued first-come, with critical incidents escalated.

Can you monitor our systems?

Yes. We integrate Zabbix for uptime, metrics, SSL, and custom checks, with alerts tuned to reduce noise.

Need help now or want it managed?

Tell us what’s broken or what you want handled—we’ll get you a plan.