1. Information We Collect
We may collect the following categories of information:
- Account Information: Name, company, email address, phone number, billing details, and login credentials provided by you.
- Technical Information: Server details, configuration data, IP addresses, system logs, and other information required to provide technical support and monitoring services.
- Payment Information: Payment method details processed securely through third-party payment processors (we do not store full credit card numbers).
- Usage Information: Information about how you interact with our website and portals, including cookies and analytics data.
2. How We Use Information
We use the information we collect to:
- Provide, manage, and deliver Services.
- Process billing, invoices, and payments.
- Communicate with you regarding support, maintenance, and account matters.
- Improve the performance, security, and reliability of our Services.
- Comply with legal, regulatory, or contractual obligations.
3. How We Share Information
We do not sell your personal information. We may share information only as follows:
- Service Providers: With trusted third-party vendors who perform functions on our behalf (e.g., payment processors, hosting providers).
- Legal Obligations: When required by law, subpoena, or regulatory authority.
- Business Transactions: In the event of a merger, acquisition, or sale of assets, where such information may be transferred as part of the transaction.
4. Data Security
We implement reasonable technical, administrative, and physical safeguards to protect information from unauthorized access, disclosure, alteration, or destruction. However, no system or method of transmission is completely secure, and we cannot guarantee absolute security.
5. Data Retention
We retain information only as long as necessary to fulfill the purposes outlined in this Policy or as required by law.
6. Client Responsibilities
Clients are responsible for safeguarding their account credentials, maintaining adequate backups of their systems and data, and ensuring compliance with applicable data protection laws relevant to their own operations.
7. Cookies and Tracking Technologies
Our website and portals may use cookies or similar tracking technologies to enhance user experience and collect usage statistics. You may disable cookies in your browser settings, though certain features may not function properly.
8. Your Rights
Depending on your jurisdiction, you may have rights to access, correct, or request deletion of your personal information. Requests may be submitted to us at [Insert Contact Email].
9. Changes to This Policy
We may update this Privacy Policy from time to time. The effective date at the top of this page reflects the latest revision. Continued use of the Services after changes are posted constitutes your acceptance of the revised Policy.
10. Contact Us
If you have questions or concerns regarding this Privacy Policy, you may contact us at:
Server Tweakers LLC
10240 Nixon Rd Grand Ledge, Michigan, 48837
[email protected]